Contact the driver manufacturer for assistance with updating the driver. -Visit the driver manufacturer’s website to obtain the most up-to-date driver.The current driver version is listed in the Driver section. -The video card’s name and manufacturer are listed in the Device section.-After the DirectX Diagnostic Tool loads, select the Display tab.Just update your drivers to the latest version. This will allow the game to run on your system.Īlso, an outdated GPU driver might also be the reason for the game to crash. You can either disable the anti-virus or make an exception for the game in the anti-virus. If this doesn’t work for you then try playing the game from the account that has the administrative rights.Īnother reason for the game to crash at launch is the anti-virus or the Windows Defender, which might be detecting the game’s exe file as a trojan virus. Right-click on the game’ and select “Run The Game as Administrator”. The first reason for the game to crash might be the lack of administrative rights.

Computer freeze black screen